Streamlining Access To Government Services Through America.gov

People will be able to find information, sign in, get plain-language answers, and, when authorized and technically available, complete transactions without navigating multiple agency websites. Existing in-person, telephone, mail, and agency-specific options will remain available.

What the order does ​

• Directs the General Services Administration to establish and operate America.gov and integrate it with Login.gov.
• Requires agencies to connect online services used by more than 100,000 people annually, along with supporting forms, dashboards, and public application programming interfaces.
• Requires common standards for accessibility, design, security, reliability, interoperability, privacy, and service quality.
• Requires data minimization, secure authentication, auditable authorization, and accurate, reliable, transparent use of super intelligence.
• Directs the Office of Management and Budget to issue implementation guidance within 90 days and allows it to add or exclude covered services.
• Keeps agency records, legal authority, and decision-making decentralized rather than creating a central Federal system of personal records.

Who it affects ​

• People seeking Federal information or services online.
• Federal agencies operating high-use public digital services.
• Users of tax filing, defense, and intelligence services, which are excluded from required coverage.

Context ​

America.gov covers online Federal services with more than 100,000 users in a 12-month period, subject to legal authority, technical availability, and appropriations.